Pioneer Human Services Mobile App

Pioneer Human Services is an organization that provides programs that help people who are re-entring the society from prison or jail and those who are overcoming chemical addiction and mental illness. The programs includes counseling and treatments, housing, employment training, etc. The official website is a really good source for people to dig into for information, although i think it will be even more efficient if Pioneer Human Services has a mobile App. People rely on smartphone more and more as the technology developed, which less and less people are really gonna look on the website and search for help.

There are three big parts that i think Pioneer Human Services can work on for its app:



Programs introductions: PHS can first of all present what programs they have on the app so that the customers can choose the program that they need easily. In each program, i suggest that they should have basic description about what program does and present successful examples.

News & Events: On the official website, there is a section that PHR presents what's going in each month and present events that will be happening. I think in the app, there should be a section that tells its customers about the events and news as well so it is easier and more reachable for the customers. Also, it is more convenient which customers don't need to sit in fron of the computer to read it, instead, they can reach the events and news everywhere at anytime they want.


Online chat/counseling: On the website, there is always a Contact us section, in addition to that, i suggest that on the app, PHS can do an online chat or counseling. People can ask question anytime after they used the app.

In my personal opinion, since Pioneer Human Services is an organization that provide treatments/counsels/training/housing opportunities for the communities that went through hard time, it is more serious than some other entertainment business, the way it promotes and markets itself is more old school. However, with the development of technology, it will be a big change for the organization if they start the mobile app. "A chance for change" is Pioneer Human Services' slogan, i think it can also be used for its own.