I always shop at Amazon.com for
something I need/want whether I am looking for something cheap, or something
superior.
Here are reasons why I am pretty
always happy shopping on Amazon.com:
1.
I like their search engine. Sometimes, I don't need to think of
the whole term or phrase of what I am looking for because there are always
suggestions showed below the search bar. When I get to the long list of item,
their filter and sorting tools are good enough to help me save my own time.
2.
I've been trusting the customers' reviews for every single
product on Amazon.com since people started rating them. To be honest, those
reviews do influence my purchasing decision dramatically.
3. To compare
with EBay, I prefer Amazon because they have such simple checking out setup as
well as saved items lists (Wish list, Save for later option). Moreover, if any
of the items I have saved has its price changed, I will receive notice about
that when I take a look at them in my Wish list, or Save for later list.
4. Going back
to the simple checking out setup, I really have to say that it’s simple, and
secured. Really! After being an Amazon customer for a while (or I can say after
Amazon has been tracking my purchasing habit for a while), I have the option to
purchase with one mouse click. I haven’t tried it yet because I am really
conservative of what I purchase; I want to see step by step payment process and
things like that. But anyway, the normal checking out setup is not that
complicated. I put in my information, and I get my information saved, and
protected by Amazon. Somehow, I trust that process more than allowing a third
party to process my purchasing information (PayPal).
5. Prime
option: free 2-day shipping. The Prime option was free for 1 year for students
(now it’s only free for 6 months) or else it’s $50/year. However, I think it’s
a pretty good deal.
6. Their
packages always arrive on time and secured and in good shape. Most of items I
purchased on Amazon have Prime option. Those items were shipped with either UPS
or FedEx. I have to say that Amazon does have such strong relationship with
those 2 shipping agents since I am very satisfied with my package delivery.
7. If
shopaholics think that returns only matter at Nordstrom, they should start to
think again. Amazon return policy has been superior to me. I bought my
textbook, it was the wrong one, I got to talk to a representative online and
got the book reordered and shipped within 1 business day. I bought a hair
crimper and tried it for 1 month then decided I didn’t like it and wanted to
return it. I didn’t get to talk to
someone online but I got refunded (well, it wasn’t perfect but that eased my
ego to get mad of buying a bad product, a lot).
Just normal return is simple as well; I just need to put the
item back to the box that it came with, put on new labels provided online by
Amazon, and drop the package off at any UPS location. The return expense is
paid by Amazon. Great!
8. The
experience is consistent regardless the product I am purchasing. Awesome!
I haven’t really met anyone that
doesn’t have such great experience with Amazon. Such a great company they are!
I am not saying I am an Amazon’s fan. I am not worshipping the company. I am
just saying that I can trust them enough to give them my money for the products
and services I want/need.
Hope you enjoy my post!
-
Hien
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