The key of success to interactive marketing is a synthesis
between the innovation of employees and the need of customers in establishing
the business company’s brand or product. It is important for the marketing section of a
business to grow with the growth of technology as well. Two-way interaction is
crucial to be able to adapt with the future. In my opinion, the technique of
CORE, when implemented well can be sufficient to support the development of the
business. For instance, companies can develop products where it integrates both
what the company envisions and customers’ behavior. This way companies can
implement the trend of customer to increase sales. They should also create a
database that gives an interaction of customers’ comment and thought on the
product.
Companies should also respond efficiently
within the system. As a business, they cannot always answer every single
question. It is impossible to satisfy everyone. Hence, business should identify
the strong customers or employees, and elaborate their recommendations. This
can also reinforce a company in empowering the customers and employees to favor
your brands. In a way, a company must be able to understand how to relate the
product of their companies rather, but still limit the production from turning
all into what customers want. Companies should also be able to identify what is
the most important point that needs development. A change that will not cost
that much, but can generate more profit.
Although it is hard to implement
this kind of marketing with the financial and staff constraint, it is necessary
for business to start developing interactive marketing. I think that when you
can communicate with your customers as well as empowering you employee who work
with the customers on daily basis to give innovation for your business, rather
than just by doing research and prediction, this system is more efficient and
useful. Companies can also identify easily the problems they need to improve on
based on the employees’ suggestion.
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